Complaints

Any deficiencies and faults found must be notified by email no later than 8 days after the receipt of goods. Oral claims will not be taken into account.

A claim must contain precise descriptions of errors and / or drawbacks along with photographic evidence.

CustomKitchen is required to send a new product within a reasonable time and without additional charge or offer financial compensation in case CustomKitchen is responsible for any particular error or defect.